issue
An issue is a logged entry in a software project regarding a bug, idea, or task to be completed, which the team discusses, assigns, and eventually closes.
In plain terms
Imagine the fault-report book of an apartment building: someone writes that the tap on the third floor is dripping, the caretaker adds that they have called the plumber, and in the end it gets ticked off. An issue is the same thing in the world of software: a numbered entry saying that something needs to be dealt with.
An issue is not only a bug report. It can also be an idea for a new feature, a question, a task to be done or a missing description. The point is that the to-do item is not in an email or in someone's head, but in a shared, searchable place.
What distinguishes it from a simple to-do list is that discussion takes place under every issue: you can ask questions, attach screenshots, assign responsibility, and add labels. This way, even years later, it becomes clear why a decision was made.
In the AI era, it has taken on a new role: many teams now issue work to coding agents in issue format. The agent reads the description, writes the fix, and sends it back as a proposal for review.
How it works
- Someone opens an issue: they give it a title and describe the problem or what they want. A good bug report also includes how to reproduce the bug.
- The system assigns it a serial number (e.g., #482), the team labels it (bug, idea, urgent), and decides its priority.
- A responsible party is designated, who can be a human or a coding agent, while details are clarified in the comments.
- The responsible person makes the change and links it to the issue, so it is visible which code modification solves which problem.
- If the fix is accepted, the issue is closed, or the system closes it automatically. It is not deleted, remains searchable at any time, and can be reopened if the bug recurs.
An everyday example
You notice that your favorite free note-taking program crashes when you paste an image. You open an issue on the program's GitHub page, describe what you did, and a few days later receive a notification that a developer fixed it and the post was closed.
Who is affected
A common misconception
Limits and risks
- An issue is only as good as how precisely it is written: neither a human nor an agent can do anything with a "not working" type report.
- Public issues are readable by anyone, so do not include passwords, customer data, or other confidential information.
- Opening an issue is no guarantee of a solution: in open-source projects, volunteers work on them, and a request can remain open for years.
- If a coding agent works from issues, the text of the entry can act as an instruction, so a maliciously written issue could be used to mislead it. The result must be reviewed by a human.
Similar, but not the same
- bug – A bug is the software error itself, while an issue is the record tracking it, which may cover more than just errors.
- pull request – An issue describes the problem or request, while a pull request contains the specific code changes that resolve it.
- ticket – A ticket is typically a report from customer service or IT operations, while an issue is more a software development term, though they are often used interchangeably in daily life.
Related concepts
software development, projektmenedzsment, version control
bug report, feature request
A brief history
The systematic recording of bugs and tasks dates back almost to the beginning of software development. Among web-based bug trackers, Bugzilla appeared in 1998 and Jira in 2002. These systems already used the word "issue" ("issue tracking"), but GitHub, launched in 2008, truly made it part of the developers' common language.
Where things stand
At the end of 2026, the issue is the basic unit of work in software development, used by almost every team and open-source project. What is new is that in a growing number of places coding agents are also assigned issues and independently prepare fix proposals for them.
In the news
- AWS launches Kiro bots to coordinate AI coding agentsNov 5, 2026 · Code
- FCA to launch quantum machine learning pilot group in 2027 to tackle fraud and money launderingNov 5, 2026 · Money
- Visa sets up six Singapore hubs for AI and next-generation paymentsNov 5, 2026 · Money
- Oxford University Press links its content to ChatGPT Edu in three-month pilotNov 4, 2026 · Education & Family
- OpenAI builds new Git backend Pando after Codex agents drive commit surgeNov 4, 2026 · Code
- OCC's first supervisory guidance on bank AI use rates simple payment agents as high riskNov 4, 2026 · Money
- Pliant raises $80M Series C to open B2B payments to AI agentsNov 4, 2026 · Money
- MAS Future of Finance Institute starts operations in Singapore to speed up AI adoptionNov 3, 2026 · Money
Also known as
issue · issue-k · GitHub issue · hibajegy · feladatjegy · ticket · announcement
Sources
This entry was machine-edited and has undergone machine expert review; the “In the news” section updates automatically from Agent Age stories.